Seeing opportunities for serendipitous success in people
who are different from you because you understand
that your success is connected to their success
A good doctor has an Ivy League degree, a prestigious title, and charm, right?
Not according to Marty Makary, a doctor himself. Makary practices laparoscopic surgery at Johns Hopkins Hospital, teaches health policy at Johns Hopkins Bloomberg School of Public Health, and is an international expert in patient safety.
Makary’s advice for finding a good doctor is to ask people lower down on the organizational ladder, hospital employees. “Their word trumps an Ivy League degree, prestigious titles, and charm.’
Be smart by looking behind polish (Ivy League degrees, prestigious titles, charm) to look for performance. The people who see performance everyday are the people who know whose performance is best.
High polish does not guarantee high performance.
Low polish (a lower level job in a hierarchy) does not automatically mean low performance.
Low polish hospital employees demonstrate high performance in identifying high performing doctors.
“50 Secrets your Surgeon Won’t Tell You”
October 2012, pages 114-123
Paula M. Kramer
© 2015 to the present
All rights reserved.
Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks or months.
Keep reading this blog for examples of 8 success choices and 8 failure choices. Use the examples to spark success and fight failure.
Standards For Success Posters
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