The Failure Of Hospital Workers Creates Freaky Failure For Hospital Patients

Originally published February 26, 2014.

Republished November 16, 2015 after a web host transfer.

Freaky Failure
Being in the wrong place at the wrong time
to just by chance suffer a loss
because of someone else’s failure

Every year, about 100,000 hospital patients die because of drug-resistant superbugs. In hospitals that use motion detectors to activate video cameras, electronic badges that track handwashing, and radio-frequency computer chips in sinks, “numerous medical professionals have been caught trying to cheat the system…” One hidden camera study found that only 10% of medical staff washed their hands. Medical professionals use these justifications to fail at handwashing:

High pressure environments

Tedium of washing hands

Focusing on difficult tasks rather than simple tasks

Resistance to authority

Paula Kramer is an author, professional speaker, businesswoman, documentary filmmaker, and playwright who spreads information, skills, and tools for success far and wide.

“Hospitals and Superbugs: Go in Sick…Get Sicker”
Coco Ballantyne
Scientific American
October 18, 2007

“Hospitals Enforce Hand-Washing to Reduce High Patient Death Rate from In-House Infections”
allgov.com
May 31, 2013

Paula M. Kramer
Resource Rock Star (See websites below.)

Copyright 2015
All rights reserved.

Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks.

blog.speakingfromtriumph.com

Keep reading this blog for examples of 7 successes & 7 failures + soured success. Use the examples to:

Choose success instead of failure for yourself.

Recognize when other people are choosing failure for you.

Standards For Success Posters

Success & Failure Choices

Resource Rock Star Details

smilessparksuccess.com

speakingfromtriumph.com

One Woman’s Straightforward Get-Out-Of-Bed Success Sparks Life Changing Success For Another Woman

Originally published February 12, 2014.

Revised and republished November 15, 2015 after a web host transfer.

Serendipitous Success
Being in the right place at the right time
to just by chance benefit
from someone else’s success

Introduction

This example of serendipitous success is copied from the Girl Goodwill Facebook page because Maria Holdsworth tells the story better than I could. Maria is right in saying “It was my good fortune that I was there that day.” Her good fortune began with her own success in getting out of bed and keeping a schedule while unemployed. Maria’s success was also the other woman’s good fortune. The other woman went to the right place at the right time to benefit from Maria’s straightforward get-out-of-bed success. Anyone who benefits from the other woman’s success at her new job will also enjoy serendipitous success from Maria’s straightforward get-out-of-bed success.

Maria’s Story

While I was unemployed I participated In Fremont’s ProNet chapters. I was unemployed for 10 months and showing up at ProNet gave me a schedule and some days even the motivation to get moving in the morning.

One day, a woman feeling hopeless walked into the office needing someone to review her resume. It was my good fortune that I was there that day. Her resume was in order, it was her self-esteem that needed help. I was able to lift her spirits that day, to the point where she smiled…briefly. Literally a few hours after meeting her, she called me to let me know she received an offer from the job she had applied for. I’ll remember that for a long time.

I guess what I saw was someone who was barely holding it together. She had such a wall up when she walked into the office where I volunteered. She was so afraid of the unknown, which was the only promise in her future. She rejected my recommendations that networking were just as important as applying for jobs. I reminded her (in a polite way) that insanity by definition is doing the same thing over and over while expecting different results. She had been looking for work strictly by applying for jobs online but was afraid to go to Meetups or other networking events because that was time she felt she could be spending in front of the computer looking for work.

She asked me a question, I don’t recall specifically what she asked but it had to do with what I thought about her. I think it derived from talking about her in-person interview skills. So, I was honest with her and told her I didn’t find her at all rude, but simply unapproachable. We talked on the subject a little more and the greatest reward was that she smiled. I remember I touched her wrist/arm just to reassure her.

After a few weeks I got the following reply to an email I sent inquiring about her new job:

Don’t ever forget the impact you have on people like me.
You gave me encouragement to hang on a little longer and
I thank you so very much, Maria.

Final Thought

Maria now carries with her the inner satisfaction of knowing she made a positive impact on someone else’s life. Maria’s straightforward get-out-of-bed success sparked serendipitous success for the other woman, and the other woman’s serendipitous success sparked satisfying success for Maria.

Paula M. Kramer
Resource Rock Star (See websites below.)

Copyright 2015
All rights reserved.

Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks.

blog.speakingfromtriumph.com

Keep reading this blog for examples of 7 successes & 7 failures + soured success. Use the examples to:

Choose success instead of failure for yourself.

Recognize when other people are choosing failure for you.

Standards For Success Posters

Success & Failure Choices

Resource Rock Star Details

smilessparksuccess.com

speakingfromtriumph.com

Hurricane Sandy Triggered Continuing Fundamental Failure

Originally published  January 29, 2014.

Revised and republished November 13, 2015 after a web host transfer.

Fundamental Failure
Having your physical, mental, and emotional needs
in a particular situation neglected or denied,
setting you up to fail despite your own efforts

In October 2012, Hurricane Sandy blew through several countries from the Caribbean up the eastern coast of the United States, killing more than 250 and leaving millions without power, homes, schools, or businesses. The storm set people up to fail at living normal lives despite their own efforts.

Years after Hurricane Sandy hit, many people were still experiencing fundamental failure because their insurance companies failed to give them money to rebuild and federal aid has been slow.

The fundamental failure caused by Sandy has been so overwhelming that many people are in counseling to help them cope. Despite their own efforts, their fundamental failure continues.

“Counseling available for Hurricane Sandy victims still reeling from storm”
Susan K. Livio
NJ Advance Media for NJ.com
November 21, 2013

“Hurricane Sandy Anniversary 2014: Billions Of Dollars In Federal Aid still Unpaid”
Angelo Young
International Business Times
October 29, 2014

“Hurricane Sandy Fast Facts”
CNN Library
CNN
October 3, 2015

“Many Hurricane Sandy insurance claimes closed without payment, data shows”
Ed Beeson
The Star Ledger
May 19, 2013

“Sandy Victims Who Entered FEMA Flood Insurance Review Process Months Ago Are Still Waiting For Claims To Be Processed”
RealEstateRama
November 2, 2015

Paula M. Kramer
Resource Rock Star (See websites below.)

Copyright 2015
All rights reserved.

Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks.

blog.speakingfromtriumph.com

Keep reading this blog for examples of 7 successes & 7 failures + soured success. Use the examples to:

Choose success instead of failure for yourself.

Recognize when other people are choosing failure for you.

Standards For Success Posters

Success & Failure Choices

Resource Rock Star Details

smilessparksuccess.com

speakingfromtriumph.com

Satisfying Employee Straightforward Needs Satisfies Employer Straightforward Needs: Prescriptions & Productivity

Originally published January 15, 2014.

Revised and republished November 12, 2015 after a web host transfer.

Straightforward Success
Having your physical, mental, and emotional needs
in a particular situation satisfied,
setting you up to succeed through your own efforts

Pitney Bowes, Inc. (postage meters, mail machines, etc.) decided to pay for employee prescriptions for diabetes, hypertension, and asthma drugs. With their straightforward physical need for medications satisfied, the employees were able to spend more days on the job. These satisfied employees were able to satisfy the company’s straightforward need for more productivity. Pitney Bowes enjoyed a return on their investment within the first year.

The city of Asheville, North Carolina decided to pay for employee prescriptions for diabetic drugs. Satisfying employee’s straightforward physical need for their medications created such straightforward success for the city that Asheville began paying for hypertension and asthma drugs as well.

“Employers save by paying more for workers’ medicines”
Katie Merx
Stevens Point Journal
January 5, 2006

Paula M. Kramer
Resource Rock Star (See websites below.)

Copyright 2015
All rights reserved.

Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks.

blog.speakingfromtriumph.com

Keep reading this blog for examples of 7 successes & 7 failures + soured success. Use the examples to:

Choose success instead of failure for yourself.

Recognize when other people are choosing failure for you.

Standards For Success Posters

Success & Failure Choices

Resource Rock Star Details

smilessparksuccess.com

speakingfromtriumph.com

Straightforward Success On “The Best Damn Ship In The Navy”

Straightforward Success
Having your physical, mental, and emotional needs in a particular situation
satisfied, setting you up to succeed through your own efforts

This is post #1 of 5 USS Benfold posts to help you understand
how one type of success sparks other types of success.

Captain D. Michael Abrashoff turned the world of Navy guided missile destroyer USS Benfold upside down. Instead of demanding that his crew set aside their physical, mental, and emotional needs for the sake of the Navy, Captain Abrashoff satisfied the physical, mental, and emotional needs of his crew for the sake of the Navy. Satisfying the three basic needs together releases their power together, the power of 3 satisfactions.

Satisfying Physical Needs

First, Captain Abrashoff talked to every crew member involved with food on the ship to find out why the food was terrible. Then he made sure everyone was doing their best to improve it. After talking to the cooks, Captain Abrashoff began visiting the galley regularly to tell the cooks he appreciated their “hard work”.

Second, Captain Abrashoff then gave the cooks the opportunity to make even better food. The Navy used to require ships to first get bids from companies that sold food in bulk and then buy from the lowest bidder. Sailors ate “nameless peanut butter” and “mystery meat”. After Secretary of Defense William Perry convinced Congress to pass the Federal Acquisition Reform Act, ships could buy food on the open market. Captain Abrashoff made sure Benfold‘s supply officer took full advantage of that law. They saved so much money paying civilian prices for high quality food that Captain Abrashoff sent several Benfold cooks to culinary school.

Third, the Navy issued ugly bad weather jackets that did not keep sailors warm and dry. A Benfold sailor found a civilian jacket that was much better and told Captain Abrashoff about it. Captain Abrashoff replaced the standard Navy jackets with the civilian jacket. It cost less, kept sailors warm and dry, came with built in flotation devices and reflective stripes, saved money, and looked cool. Captain Abrashoff’s squadron commander made sure the other five ships under his command received the same jackets. All jackets had the ships’ names stenciled on the back.

Satisfying Mental Needs

First, Captain Abrashoff gave his crew the freedom to “dream up better ways to do their jobs”.

Second, Captain Abrashoff had an SAT administrator brought to the ship so sailors could take the test.

Third, Captain Abrashoff made a Navy program of math-refresher courses, college-prep English courses, and college courses on CD-ROM available to any interested sailor.

Satisfying Emotional Needs

In his effort to understand how to help less-talented people ”transcend their limitations”, Captain Abrashoff read military exit surveys. He wanted to learn why sailors left the Navy. Through those surveys and further research, Captain Abrashoff discovered people leave the Navy for the same reason people leave civilian jobs.

Not being treated with respect or dignity

Being prevented from making an impact on the organization

Not being listened to

Not being rewarded with responsibility

For both military personnel and civilians, low pay came in fifth in the list of complaints.

Abrashoff decided to directly address the sailors’ top four gripes.

First, Captain Abrashoff listened to the ideas of individual crew members and took appropriate ideas to his senior officers

Second, Captain Abrashoff created the Running Mates program. Veteran sailors met new sailors at the airport, brought them to the captain’s cabin to call home, and spent five days showing them around the ship and around Benfold‘s home port of San Diego

Third, Captain Abrashoff made sure the crew knew that their efforts were making a difference and that they were capable of anything

Fourth, Captain Abrashoff met with each new sailor within their first 48 hours on ship for a “get-to-know-each-other talk”.

Fifth, Captain Abrashoff rewarded his crew with responsibility by freeing the crew to fulfill their talents.

Sixth, Captain Abrashoff corrected junior officers’ mistakes without berating them.

Seventh, Captain Abrashoff extended respect and dignity to the sailors’ families sending birthday cards to spouses and by sending letters to parents of sailors from “hard-scrabble backgrounds” expressing honest praise.

Eighth, Captain Abrashoff went out of his way to promote fun experiences for the entire crew. The fun thought up and created by Benfold‘s crew included:

Music videos projected on an angled superstructure of the ship

Pumpkin carving contests

Jazz & Cigar Nights on the flight deck

Alcohol free happy nights (Fridays) with steamship round, buffalo wings, shrimp, and karaoke

Music played over a huge stereo system while the crew did mundane, repetitive jobs

Saturday Night at the Drive-In with double features, popcorn, beach chairs, blankets, and pillows

Speedboat races

Laser light shows

Changing from the Navy requirement for sightseeing in Dubai in 66 passenger buses to sightseeing in 10 passenger vans

Assigning two officers and two chief petty officers fulltime responsibilities as “fun coordinators” in Dubai

A live concert with a crew member impersonating Elvis Presley

Kite flying contest

Among other things, Benfold‘s crew needed
good food, mental challenges, and fun experiences.
Captain Abrashoff satisfied those needs, setting his crew up
to be successful through their own efforts in other ways.

The 2nd USS Benfold post will explain Captain Abrashoff’s ingredients for serendipitous success.

It’s Your Ship: Management Techniques from the Best Damn Ship in the Navy
Captain D. Michael Abrashoff
Time Warner Books Group, New York: 2002
Quotes on 13, 28, 142, 151, 191

~~~~~

Paula M. Kramer
© 2015 to the present
All rights reserved.

Posts on this blog alternate with posts at the link below. Posts for both blogs are published on Wednesdays as they are ready to be published. Time between posts could be weeks or months.

blog.speakingfromtriumph.com

Keep reading this blog for examples of 8 success choices and 8 failure choices. Use the examples to spark success and fight failure.

Standards For Success Posters

Success & Failure Choices

Resource Websites

smilessparksuccess.com

speakingfromtriumph.com

Business Directory

betterplanetbusiness.com 

Reputation Management Directory

myrecordnow.com

A web host transfer made some posts disappear. Luckily, I copied each post and emailed it to myself. Since I alternated success and failure posts, I will have to remove posts and republish them in success and failure order. I will do this as I have time. Apologies.